Effective date: January 1, 2026
This Privacy Policy applies to Complete Winter Haven Deck & Fence, reachable at www.winterhavendeckandfence.com. When this policy says "we," "us," or "our," it means Complete Winter Haven Deck & Fence. When it says "you" or "your," it means you as a visitor or user of our website.
We take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have.
When you fill out a contact form or request an estimate on our website, we collect the information you submit - which may include your name, phone number, email address, street address, and a description of your project. We only collect what you choose to provide.
When you visit our website, certain technical information is collected automatically by our hosting infrastructure and any analytics tools we use. This may include your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and the website that referred you to ours.
Our website may use cookies - small text files stored on your device - to help the site function correctly and to understand how visitors use it. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some parts of the site may not work correctly if cookies are disabled.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information with third-party service providers who assist us in operating our website or conducting our business - for example, our contact form provider, email service, or analytics platform. These providers are permitted to use your information only as needed to perform services for us and are required to keep it confidential.
We may also disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
We retain your contact information and project details for as long as is necessary to complete and follow up on our business relationship with you, and as required to comply with applicable laws. If you would like us to delete your information, see Section 7 below on your rights.
We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.
You have the right to:
To exercise any of these rights, contact us by email at sales@winterhavendeckandfence.com. We will respond to your request within a reasonable time.
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, reach out to us:
Complete Winter Haven Deck & Fence
889 4th St SE
Winter Haven, FL 33880
sales@winterhavendeckandfence.com(863) 656-8746